Thank you for visiting our website...and discovering that Brentwood Transmission & Auto Repair Center is the source for your transmission service & repair needs and more... For your convenience, we are answering some of the most frequently asked questions by our customers in this section of the website. However, if you have any needs or questions not covered in our website, please do not hesitate in contacting us at (925) 634-1615.
Q. How long does a vehicle inspection and diagnosis take?
A. Normally if the vehicle is running, the road-test, the basic physical inspection and the computer scanning of the vehicle takes approximately 20 to 40 minutes. We have a customer waiting area or in most cases can shuttle you to your home or office while your vehicle is being serviced. There is no charge to you for the vehicle inspection and diagnosis in most cases when repairs are performed.
Q. What happens if the inspection/diagnosis about does not show the problem?
A. At this point we may suggest you have an RDI done. In this case the transmission is Removed, Dismantled and Inspected to find the internal problem with the part of the unit that failed and the costs involved to repair it. The charge for the RDI is labor only to remove, dismantle & inspect the unit.
Q. Do you give written estimates for your services?
A. Yes, we give you a written form of our findings & recommendations and a detailed estimate of the costs before any work is done on your vehicle. We do not perform any unauthorized work, you as a customer are to be treated with respect and honesty.
Q. Do you only do automotive services on transmissions, clutches & differentials?
A. No, We are a Complete Auto Care Facility. Our professional technicians are certified mechanics in all types of auto repair, service and maintenance from an oil change and tune-up to complete engine overhaul.
Q. How often should the vehicle transmission fluid be changed?
A. According to vehicle manufacturers the average transmission fluid service change and service should be every 15,000 to 20,000 miles.
Q. What is involved in changing the transmission fluid?
A. Our transmission service and maintenance includes completely changing all the fluid, a new filter and pan gasket. Our technicians will also make any necessary minor adjustments.
Below are listed some links to websites of suppliers & manufacturers, other companies and governmental agencies. We hope that these can answer specific questions you may have in regards to products and services of Brentwood Transmission & Auto Repair Center.